Case Study: Enhancing Patient Adherence Through Digital Engagement

Case Study: Enhancing Patient Adherence Through Digital Engagement

Background

Patient adherence to prescribed treatments is a critical factor in achieving positive health outcomes. To address this, a digital campaign was launched to provide healthcare professionals with tools and strategies to improve patient adherence.

Objective

The campaign aimed to:

  • Educate healthcare professionals about the importance of patient adherence.
  • Provide evidence-based, behavioral interventions to support healthcare providers in guiding patients toward positive health behaviors.
  • Foster stronger relationships with healthcare professionals and encourage continuous engagement.

Strategy

An omni-channel approach was employed, utilizing:

  • Educational content delivered through a medical learning platform.
  • Outreach through WhatsApp, SMS, and email to ensure consistent engagement.
  • Targeted content delivery to healthcare professionals across India to maximize relevance.

Results

  • Reach: 997,445 healthcare professionals.
  • Impressions: 3,526,263.
  • Total Clicks: 269,068.
  • Click-Through Rate (CTR): 8%.
  • Unique Clicks: 206,057.
  • Top-performing regions: Delhi, Uttar Pradesh, and Maharashtra.

Conclusion

The campaign effectively increased awareness of patient adherence among healthcare professionals, demonstrating the power of digital engagement in promoting medical education and best practices.